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Services

From first conversation to working AI tools.

Whether you're curious, ready to build or somewhere in between, we meet you where you are and move at a pace your team can keep up with.

Book a consultation Explore our services
  • Start at any stage
  • Tool-agnostic advice
  • Training included

Our four services

Stage 1AI Opportunity DiscoveryFor teams who aren't sure where AI fits yet. Stage 2AI Strategy & RoadmapFor businesses ready to invest wisely. Stage 3Pilots & ImplementationFor teams ready to put AI to work. Stage 4Training & Ongoing PartnershipFor businesses that want AI to stick.
Discover

AI Opportunity Discovery

A clear, honest picture of where AI could help your business most, and where it won't.

Best for: teams who know they need AI but don't know where to start.

What we do

  • Workshops with your team and leadership
  • A review of your workflows, tools and data
  • Pinpoint where time and revenue are being lost

What you get

  • A map of AI opportunities, ranked by impact and effort
  • Quick wins you can act on straight away
  • A plain-English summary for decision-makers
Plan

AI Strategy & Roadmap

Turn opportunities into a sequenced plan your whole team can get behind.

Best for: businesses ready to commit to AI and wanting to invest in the right things, in the right order.

What we do

  • Prioritise and sequence projects
  • Recommend tools, platforms and partners
  • Outline budgets, risks and responsibilities
  • Draft AI usage and data guidelines

What you get

  • A prioritised, costed AI roadmap
  • Tool and vendor recommendations
  • Responsible-AI and data guidelines
  • Success measures for every project
Build

Pilots & Implementation

We design, build and test AI tools, then connect them to the systems you already use.

Best for: teams who know what they want to build, or who are ready to act on their roadmap.

What we do

  • Design the experience with your team
  • Build assistants, automations and insight tools
  • Integrate with booking, ticketing and CRM systems where possible
  • Test with real users before launch

What you get

  • A working pilot you can trial with real clients or attendees
  • A clear go / no-go review before scaling
  • Documentation and a proper handover
Embed

Training & Ongoing Partnership

Make AI part of how your business works, not a one-off project.

Best for: businesses that want their team confident with AI, and a partner on hand as the technology evolves.

What we do

  • Hands-on training for your team
  • Monitor how tools are performing
  • Improve and extend what's working

What you get

  • Practical playbooks for everyday AI use
  • Regular reviews and recommendations
  • A specialist partner on call
What we deliver

Our AI services.

Each stage draws on the services your business needs, from strategy through to custom tools.

AI strategy & consulting

Find where AI fits, what it's worth and what to do first, in plain English.

AI agents & assistants

On-brand assistants that answer enquiries, take bookings and support customers around the clock.

Workflow automation

Follow-ups, proposals, reminders and admin handled automatically, with people approving what matters.

Generative AI & content

Marketing, product and customer content drafted in your brand voice, always reviewed by a person.

Data, insight & forecasting

Demand forecasts, customer insight and feedback analysis you can act on, not more spreadsheets.

AI integration

AI connected to the CRM, booking, ticketing and operations systems you already use.

Custom AI tools

Bespoke AI features and internal tools, designed, built and tested around your workflows.

Training & governance

Team training, playbooks and responsible-AI guidelines so AI is used confidently and safely.

Proven in practice

How it looks in the industries we've delivered for.

The same building blocks, applied to wellness and events, where our first projects were delivered.

AI assistants

  • WellnessBooking and enquiry assistant
  • EventsAttendee concierge

Workflow automation

  • WellnessReminders, waitlists and aftercare
  • EventsProposals, quotes and RFP drafts

Personalisation

  • WellnessTreatment and class recommendations
  • EventsPersonal agendas and matchmaking

Insight & forecasting

  • WellnessDemand forecasts and retention signals
  • EventsTicket demand and feedback analysis

Content workflows

  • WellnessNewsletters and class descriptions
  • EventsSession recaps and sponsor reports

Integrations

  • WellnessBooking and membership platforms
  • EventsTicketing, event and CRM platforms
Our promise

Responsible AI, built into every engagement.

Transparent

Clients and attendees always know when they're talking to AI.

Human in the loop

People stay accountable for decisions that affect clients, guests and staff.

Privacy-first

We limit personal data, choose providers carefully and design with data-protection law in mind.

Honest advice

If AI isn't the right answer, or the timing is wrong, we'll tell you.

No black boxes

Documentation and training so your team understands what we've built and why.

Results

What working with us looks like.

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Services FAQs

Before you choose a service.

Not sure which service you need? That's exactly what the free consultation is for.

How much does it cost?

Every business is different, so we scope each engagement after a free consultation. You'll receive a clear written proposal before any work begins.

Do we have to go through all four stages?

No. Start wherever makes sense: with Discover if you're exploring, or with Build if you already know what you need.

Which AI tools and platforms do you use?

We're tool-agnostic. We recommend what fits your needs, budget and existing systems rather than pushing a particular platform.

Will our team be able to run things after you've gone?

That's the goal. Every build comes with documentation and training, and we design around your team's skills from the start.

Not sure where to start? Start with a conversation.

Book a free consultation and we'll recommend the right first step for your business.

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